Purpose

The purpose of this privacy policy ( this "Privacy Policy") is to inform users of our website  ( the "Site")  the following:

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1. The personal data we will collect;

2. Use of collected data;

3. Who has access to the data collect: and

4. The rights of the Site users.

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Consent

By using our Site users agree that they consent to:​

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1. The conditions set out in this Privacy Policy;

2. The collection, use, and retention of the data listed in this Privacy Policy; and

3. Receive electronic messages from us once data has been collected. 

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Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

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Data Collected in a Non-Automatic Way

We collect the following data when you perform certain functions on our Site:

1. First and last name;

2. Email address;

3. Phone number;

4. Neighbourhood; and

5. Home details, such as square footage, number of bathrooms and bedrooms.

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This data may be collected using the following methods:

1. Estimate form on our Contact page.

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How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

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The data we collect when the user performs certain functions may be used for the following purposes:

1. To generate an accurate house cleaning estimate;

2. To verify a service area; 

3. To email for booking and estimating purposes; 

4. To provide high quality house cleaning services.

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Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy. 

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Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;

2. If it is required for any legal proceeding; and

3. To prove or protect our legal rights.

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If you follow hyperlinks from our Site to another site, please note that we are not responsible for and  have no  control over their privacy policies and practices. 

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How Long We Store Personal Data

User data will be stored for one year.

You will be notified if your data is kept for longer than this period. 

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How We Protect Your Personal Data

Our data is only accessible to our employees on a need to know basis. Our employees are bound by a strict confidentiality agreement and a breach of this agreement would result in the employees termination. 

 

We use a password-protected software program which contains a database of our customer's personal information.  Any written customer information is stored in our secured office with controlled access. 

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While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical. 

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How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data, and to who we have disclosed your personal data, or if you would like your data deleted or modified in any way, please contact Fresh Nest Green Cleaning.

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Modifications

This Privacy policy may be amended from time to time in order to maintain compliance with the Law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to they Privacy Policy.  Your continued use of this site constitutes your agreement to this Privacy Policy. 

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Contact Information

If you have any questions or concerns or complaints, contact us here.